INFORMATION NOTE REGARDING THE PROCESSING OF PERSONAL DATA WITHIN metabody.ro
Information note regarding the processing of personal data within metabody.ro
DOCOMNIS SRL with address in Braila, Strada Școlilor 57, et. 1
, Brăila County (“metabody”, “our”, “us” or “new”) or its affiliates or affiliates would like you to familiarize yourself with how we collect, use and disclose Personal Data. This Privacy Notice is designed to help you understand our privacy practices, including what Personal Data we collect, why we collect it, for what purposes we use it and how we protect it, and your personal rights.
MetaBody appreciates your interest in the company, its products and services by accessing our websites (metabody.ro) or associated communication channels, including but not limited to our pages and / or channels and blogs. socialization (collectively referred to as “MetaBody Pages”). This privacy notice applies to Personal Data that we collect or process when you interact with MetaBody Pages. You can interact with MetaBody through MetaBody Pages, purchasing and using our products / services, through commercial communications, but also through our customer support department. These interactions can be performed by visitors, customers, business customers, suppliers and / or business partners.
MetaBody also processes Personal Data outside of MetaBody Pages, which will require a different privacy notice (for example, MetaBody research projects or other specific websites or portals). In such cases, MetaBody will clearly specify that the privacy notice is different from this privacy notice.
Last but not least, your privacy is of real importance to us. You have shown us the trust you have in us by interacting with the MetaBody Pages and we appreciate your trust. This means that we are committed to protecting your privacy at all times.
What personal data do we collect and for what purpose?
When we use the term “Personal Data” in the Privacy Notice, we are referring to information about you that allows us to identify you, directly or in combination with other information that we may hold.
Data on promotional communications
You can choose to subscribe to commercial and promotional communications.
If you subscribe to commercial and promotional communications, we will use your following Personal Data:
- email address
- name </ li>
- phone number
- Your interactions with MetaBody pages, the emails you clicked and opened, and your participation in events.
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We use this Personal Data to send you promotional communications about MetaBody products, services, events and promotions based on your preferences and behavior.Companies in the MetaBody group can contact you by sending you promotional communications via email, SMS or other digital channels, such as mobile applications and social platforms. In order to customize your communications based on your behavior and preferences and provide you with the best personalized experience, we may analyze and combine all information associated with your Account Data and data related to your interactions with MetaBody. We also use this information to create audience segments that show what our products and / or services are of interest to users and to track the success of our marketing efforts.MetaBody will give you the opportunity to withdraw your consent to receive promotional communications at any time, using the unsubscribe link at the end of emails with commercial communications that you may receive from us.
We may also send you MetaBody press releases by e-mail. When MetaBody sends out press releases, it will process your data such as name, contact details (such as email) and company information.
The processing of personal data for promotional communications is carried out based on your agreement, ie on a voluntary basis; this ground is legal under Article 6 (a) of Regulation (EC) 5419/16. When MetaBody processes your Personal Data on the basis of your agreement, you have the right to withdraw your consent at any time, without affecting the legal nature of the processing based on the agreement before withdrawing your consent.
MetaBody may collect data for events, online seminars, or fairs (“Events”) that you may attend or register for through the MetaBody Pages. You can register for the Event either through the MetaBody Pages or through the other organizing company.
When you sign up for an event, we will process the following information:
- name </ li>
- email </ li>
- mailing address
- the product / service of interest.
- phone number
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By signing up for an event, you agree to receive communications from MetaBody directly related to the event, such as the place and time of the event.We consider that the processing of Data associated with events is necessary for the performance of the contract to which you are a party, being legitimate according to Article 6 (b) of Regulation (EC) 5419/166.
Social network monitoring data
When you interact with or communicate on social media channels / pages / promotions and blogs (for example, when you click ‘like’ or ‘share’, when you post and share comments, and when you submit ratings and reviews), your data personnel are processed by a third party that provides MetaBody social network monitoring services. This means that the third party providing social network monitoring services will keep a copy of your public online interactions, to which the third party has granted us access.
The personal data we collect includes publicly available data that you have provided in the context of social platforms, data that we obtain from the respective social service provider through a third party that provides network monitoring services. socialization; these can be: name, birthday or age, home page, profile photo, time zone, postal address, country, interests and comments, and the content you have posted / distributed.
We use this Personal Data to form an overview of how people think about us and our brands and to give us an idea of relevant people with influence in the online environment and to solve problems and / or improve MetaBody products and services and / or to start a promotional discussion with you (based on questions / requests you have asked us or your competitors).
We consider that the processing of data associated with the monitoring of social networks in the above context is based on a legitimate interest of MetaBody to act legally in accordance with Article 6 (f) of Regulation (EC) 5419/16.
Data associated with customer support interactions
You may interact with our Customer Support Centers.
When you contact customer support or contact one of MetaBody Customer Service Representatives by email, telephone, or in writing (for example, answer card), we will use the following Personal Data:
- your account details
- Your phone records and their history, your purchase history, the content of your questions or requests.
We use this Personal Data to assist you as a consumer or customer (in connection with a product or service), to answer your questions, to respond to your requests and to provide you with the service. relevant to customers, such as repairing or repurchasing products / services. We also use this Personal Data to improve, remedy or personalize our products and services, to comply with compliance standards and to train employees in the Customer Support Department during training courses.
If we provide you with this service on the basis of an agreement, we consider that the processing of your personal data is necessary for the performance of the contract to which you are a party, being legitimate in accordance with Article 6 (b) of Regulation (EC) 5419/16.
In other cases, we consider that the processing of your Personal Data in the above context is based on a legitimate interest of MetaBody to act legally in accordance with Article 6 (f) of Regulation (EC) 5419/16.
Improving our products and services (Data associated with improvement)
If we use the Personal Data we collect from you when you have used MetaBody Products / Services and / or MetaBody Pages for analysis purposes, we do so in order to improve our Products / Services and to provide a better user experience. We also do this to get an overview of our Products and / or Services that are of interest to certain audiences.
We consider that the processing of your Personal Data in the above context is based on a legitimate interest of MetaBody to improve its MetaBody pages and the range of products and services and is legal according to Article 6 (f) of Regulation (EC) 5419 / 16.
By providing you with services, we may collect information that may reveal your racial or ethnic origin, physical or mental health, religious beliefs, or alleged crimes or convictions. According to Article 9 of Regulation (EC) 5419/16, this information is considered “sensitive personal data”.
We collect sensitive Data only if you have given your explicit consent, are required or have made it public intentionally.
Disclosure of Your Personal Data
Affiliates and service providers
We may disclose your Personal Data:
- to our affiliates or affiliates for the purposes described in this Privacy Notice
- our third party service providers that provide services such as website hosting, data analysis, payment / billing processing, order fulfillment, information technology and related infrastructure, customer relations, email forwarding, CRM, identity management, event management, market information, audit, fraud detection and other services
- third parties, to allow them to send you commercial communications, depending on your preferences, if you have chosen to share them
- Third party sponsors of sweepstakes, contests and similar promotions
- When interacting with MetaBody as a customer, supplier, or business partner, MetaBody may disclose Personal Data available in reports and other materials provided by you and / or your company as a result of an engagement with another business partner and / or a supplier.
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Other uses and disclosures
We may use and disclose your Personal Data also if we deem it necessary or appropriate: (a) to comply with applicable law, which may involve laws outside your country of residence, to respond to requests from law enforcement authorities; state and governmental authorities, including authorities outside your country of residence, to cooperate with law enforcement or other legal reasons; (b) to implement its own terms and conditions; and (c) to protect our rights, privacy, security or property, and those of our affiliates or affiliates, yours or others.
In addition, we may use, disclose or transfer information to a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer or any other total or partial alienation of our operations, assets or capital (including in connection with any proceedings bankruptcy or similar).
Services provided by third parties
This Privacy Notice does not address and we are not responsible for the privacy, information or other practices of third parties, including third parties who manage any website or service to which MetaBody Pages refer. Including a link on MetaBody Pages does not mean that we, our affiliates or affiliates, authorize the site or service to which you link.
In addition, we are not responsible for the collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM, or any other application developer, application provider, social media provider, operating system provider, wireless service provider, or device manufacturer, including with respect to Personal Data that you disclose to other organizations through or in connection with MetaBody Pages. These organizations may have their own notifications, statements or privacy policies. We strongly encourage you to read them in order to understand how your Personal Data may be processed by those organizations.
Third-party cookies or other tracking technologies
The data collected are used to:
- ensure the proper operation of the digital channel
- analyze the use of the digital channel so that we can measure and improve the performance of our digital channels
- Connect to social networks and read reviews
- Contribute to better personalization of advertising according to your interests, both within and outside MetaBody digital channels;
How do we protect your personal data?
How do we secure your Personal Data?
We strive to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no data transmission or storage system can be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately, according to the “How to contact us?” Section. From lower.
How long will your personal data be kept?
We will retain your Personal Data for as long as necessary or permitted for the purposes for which it was collected. The criteria we use to determine the retention period include: (i) the length of time we have been in a relationship with you for your participation on the MetaBody pages; (ii) the existence of a legal obligation that we must comply with; or (iii) whether retention is indicated in light of our legal position (such as on applicable statutes of limitations, regulatory investigations or litigation).
Jurisdiction and cross-border transfer
Your personal data may be stored and processed in any country where we have units or where we hire service providers, and by using the MetaBody Pages you consent to the transfer of information to countries outside your country of residence, which may have laws data protection different from those in your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security agencies in those countries may have the right to access your Personal Data.
Your rights and options
Your rights and options
If you wish to submit a request to access, correct, delete, limit or refuse the processing of Personal Data that you have previously provided to us or if you wish to submit a request to receive an electronic copy of your Personal Data for to send them to another company (insofar as this data portability right is granted to you according to the applicable law), you can contact us at email@example.com. We will respond to your request in accordance with applicable law.
In your application, clearly specify which Personal Data you wish to change, if you would like your Personal Data to be removed from our database or if you wish to inform us of any limitations you may wish to apply to the way we use it. Your personal data. For protection, we may only process requests for Personal Data associated with your account, email address or other account information, which you use to send us requests, and we may need to verify your identity beforehand. to comply with your request.
You can also opt out of receiving electronic communications from MetaBody. If you no longer wish to receive commercial emails from now on, you may unsubscribe by clicking the unsubscribe button at the end of any promotional email we receive from you.
Please note that we may need to retain certain information for record keeping purposes and / or to complete transactions initiated prior to requesting a change or deletion (for example, when making a purchase or signing up for a promotion, you may not be able to change or delete the Personal Data provided before completing that purchase or promotion). There may also be residual information that will remain in our databases, as well as other records that will not be deleted.
We will try to process your request (s) as soon as possible. Please note that if you opt out of receiving commercial emails from us, we may send you some important administrative messages that you cannot opt out of.
If you use your options and rights (or some of them), you may not be able to use all or part of certain MetaBody Services.
Special information for parents
Special information for parents
MetaBody pages are not intended for children, as required by applicable law, and we do not knowingly collect personal data from children. However, MetaBody policy requires compliance with the law when it requires the permission of the parent or legal guardian before collecting, using or disclosing personal data of children. We are committed to protecting children’s privacy needs and strongly encourage parents and legal guardians to actively participate in their children’s online activities and interests.
If a parent or legal guardian finds out that their own child has provided us with their Personal Data without the consent of the parent or legal guardian, contact us at firstname.lastname@example.org. If we find out that a child has provided us with Personal Data, we will delete that data from our files.
How to contact us
If you have any questions about this Privacy Notice or how MetaBody uses your Personal Data, please contact our Data Protection Officer at email@example.com. Alternatively, you have the right to lodge a complaint with a competent supervisory authority in the country or region in which you are located.